Service provider: an entity offering fishing accompaniment through the provider’s website. The Service Provider (hereinafter referred to as the “Service Provider”) is responsible for the implementation of the experience.

Experience: the service offered by the Provider through the portal www.fishpro.cz. The Experience contains the service specification, the price and the conditions of use of the service. After booking the Experience, the Provider sends the Buyer a confirmation of the booking (hereinafter referred to as the “Experience”) to the Buyer’s e-mail.

I. Booking the Experience
1. The Provider publishes on the portal www.fishpro.cz the Experiences that can be purchased by the Buyer.
By filling in the booking form at www. fishpro.cz the Buyer orders the Experience.
The Buyer undertakes to pay for the ordered service in the amount and according to the payment terms valid on the date of the order (hereinafter referred to as the “Purchase Price”).
The order becomes binding at the moment of payment of the purchase price for the Experience.
Tax receipts are issued by the provider who is the seller of the Service.
A legal entity or a natural person – entrepreneur, as a buyer, is entitled to receive an invoice issued by the Service Provider. The Buyer is obliged to notify the Provider or Operator of this fact together with the billing information.

II. Terms of delivery
The delivery date of the Experience shall be agreed between the Buyer and the Provider individually.

III. Provider’s liability
The Provider is fully responsible for the performance of the Experience according to its specification at the time of ordering the Experience, as well as for its quality and scope and for the fulfilment of all rights of the Purchaser. The Provider shall also be responsible for the accuracy of the information about the Experience and its price(s) provided on the website www.fishpro.cz.
The Purchaser, or the holder of the Voucher, is thus obliged to exercise his/her rights and obligations arising from the purchase and implementation of the Experience with the Provider.

V. Order cancellation
The buyer is entitled to cancel the contract without giving any reason up to 7 calendar days before the booked date. Cancellation must be sent by e-mail to fishpro.cz.
The Provider is obliged to refund the full amount within 14 calendar days of receipt of the cancellation notice together with the necessary details. In case of return of the goods by the buyer within the statutory period, the buyer shall bear the costs of the return.
The Seller may withdraw from the contract in the event of a breach of contractual obligations by the Buyer or in the event of the inability of the Service Provider to realise the ordered experience. In this case, the Seller is obliged to refund the full amount for the ordered experience within 15 days of the written withdrawal from the contract to the account of the Buyer.
The Buyer may withdraw from the contract if the Service Provider no longer offers the ordered experience. In this case, the Buyer or the Voucher holder is entitled to:
– a full refund of the purchase price of the Experience. In this case, the Service Provider is obliged to send this amount to the Buyer’s account within 14 calendar days.

Or .
– Exchange for another Experience at the same or lower price than the price of the Experience Voucher at the time of purchase. If the Purchaser wishes to exchange for an Experience Voucher at a higher price, the Purchaser shall pay the difference between these prices.
In the event of the impossibility of realization of the ordered Experience by the Service Provider due to a prohibition/restriction issued by a superior authority or institution or due to technical problems that do not allow the realization of the ordered Experience according to the above specification and conditions of use, the validity of the Experience Voucher will be extended to the Buyer by at least the period by which the possibility of using the ordered Experience was reduced during the period of its realizability. In such case, the Buyer shall also have the right to exchange it for another Experience Voucher at the same or lower price than the price of the Experience Voucher at the time of purchase.

VI. Privacy Policy
1. The Provider, as the operator of the online shop www.fishpro.cz, hereby declares and undertakes not to provide the entrusted personal data to any third party without the consent of the data owner and not to use the entrusted personal data for commercial offers not related to the promotion of the online shop www.fishpro.cz. At the same time, it undertakes to delete the personal data from its database at any time at the request of the customer.
VII. Final provisions
These terms and conditions apply from the date of acceptance by the buyer, unless otherwise agreed in writing. By accepting these terms and conditions, the Buyer confirms that he has duly read them, fully understands them, has not been misled and accepts them without reservation and in full. Notwithstanding any other provisions of the contract, the provider shall not be liable to the buyer for loss of profit, loss of opportunity or any other indirect or consequential loss arising from negligence, breach of contract or otherwise.
These terms and conditions shall apply from the date of acceptance by the Buyer unless otherwise agreed in writing.